TERMS & POLICIES

SHOPPING WITH US

CUSTOMER CARE

PRIVACY POLICY
Last updated: July 17, 2026

FALLENKAWAII is operated by YOIAKE LLC. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit fallenkawaii.com, make a purchase, create an account, contact us, or otherwise use our website and services collectively referred to as the “Services.”
Our store is powered by Shopify, which enables us to provide the Services.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect:

• Contact information, including your name, email address, phone number, billing address, and shipping address.
• Order information, including products viewed, added to your cart, purchased, returned, exchanged, or canceled.
• Payment and transaction information. Complete payment card details are generally processed by Shopify or our payment providers rather than stored directly by us.
• Account information, including login details, preferences, and account settings.
• Communications you send to us, including customer-support inquiries.
• Device and usage information, including your IP address, browser, device type, cookie identifiers, and activity on our website.

2. How We Use Your Information

We may use personal information to:

• Process payments and fulfill, ship, return, exchange, or cancel orders.
• Create and manage customer accounts.
• Provide customer support and respond to inquiries.
• Send order, shipping, account, and service-related communications.
• Remember preferences and personalize your shopping experience.
• Improve our website, products, marketing, and customer service.
• Send promotional emails when you have agreed to receive them.
• Display and measure advertisements.
• Detect fraud, protect our store, and maintain the security of the Services.
• Comply with legal obligations and enforce our terms and policies.

We will not use personal information for materially different purposes without providing appropriate notice or obtaining consent where required.

3. Cookies and Advertising

We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember your preferences, understand website performance, prevent fraud, and support advertising.
Some advertising may be based on products you viewed, purchased, or added to your cart.
Depending on your location, you may manage cookies through our cookie banner or submit an opt-out request through any Your Privacy Choices or data-sharing opt-out link displayed on the website.Disabling certain cookies may affect how parts of the website function.

4. How We Share Personal Information

We may disclose personal information to:

• Shopify, which hosts and supports our store.
• Payment processors and financial-service providers.
• Fulfillment companies, warehouses, and shipping carriers
• Website hosting, cloud storage, analytics, fraud-prevention, customer-support, and information-technology providers.
• Advertising and marketing partners.
• Professional advisers and government authorities where required by law.

We may also disclose information when you request or consent to it, when necessary to protect our legal rights, or in connection with a merger, sale, financing, restructuring, or similar business transaction.

These parties may process information in accordance with their own privacy policies.

5. Shopify

Our store is hosted by Shopify. Information submitted through the Services may be processed by Shopify and its service providers in countries other than the country where you live.
Shopify may also process information about your interactions with our store to provide, protect, personalize, and improve Shopify services.
You can learn more by reviewing the Shopify Consumer Privacy Policy and, where available, submitting requests through the Shopify Privacy Portal.

6. Data Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders and provide the Services.
• Maintain customer accounts.
• Meet tax, accounting, and legal obligations.
• Prevent fraud and resolve disputes.
• Enforce our agreements and policies.

When information is no longer required, we may delete or de-identify it, subject to applicable law.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Receive a portable copy of certain information.
• Opt out of certain targeted advertising, sales, or sharing of personal information.
• Withdraw consent where processing is based on consent.
• Appeal certain decisions concerning a privacy request where applicable.

These rights may be subject to legal limitations and exceptions.

To submit a request, contact us using the information below. We may need to verify your identity before completing your request.

We will not unlawfully discriminate against you for exercising your privacy rights.

8. Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

After unsubscribing, we may still send non-promotional communications relating to your account, orders, payments, shipping, returns, or customer-support requests.

9. Children’s Privacy

The Services are not directed to children under the age required by applicable law, and we do not knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

10. International Data Transfers

We and our service providers may store or process personal information outside the country where you live.

Where required, international transfers will be supported by legally recognized safeguards or other permitted transfer mechanisms.

11. Third-Party Links

Our website may contain links to third-party websites or social-media platforms.

We are not responsible for the privacy, security, or content of third-party services. You should review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our Services, business practices, technologies, or legal obligations.

The revised version will be posted on this page with an updated revision date.

13. Contact Us

For questions, complaints, or requests regarding this Privacy Policy or your personal information, contact us at: FALLENKAWAIIEmail: [fallenkawaiis@gmail.com]